Privacy Policy — HotnSour Mart

Last Updated: August 24, 2026

At HotnSour Mart, we respect your privacy and are committed to protecting the information of our customers and visitors. This Privacy Policy explains how we collect, use, protect, and handle information when you visit or use the HotnSour Mart website.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you provide when you:

• Create an account
• Place an order
• Contact our customer support
• Subscribe to updates or promotional communications
• Submit an inquiry or feedback
• Interact with our website

This information may include:

• Name
• Phone number
• Email address
• Delivery and billing address
• Order details
• Payment-related information
• Account information
• Communication and customer-support information

We may also automatically collect certain technical information, such as browser type, device information, IP address, pages visited, and website usage data.

2. Product Information and Content

HotnSour Mart provides information about products available through our website, including but not limited to:

• Product names
• Product images and photographs
• Product descriptions
• Product specifications
• Ingredients and nutritional information where applicable
• Sizes and quantities
• Prices
• Brands and manufacturers
• Product categories
• Availability and stock information
• Packaging and related product details

This information is provided for the purpose of displaying, describing, marketing, and selling products through HotnSour Mart.

3. Unauthorized Use of Product Images and Details

All product images, photographs, descriptions, specifications, pricing presentations, written content, graphics, and other original content published by HotnSour Mart are protected by applicable intellectual-property and copyright laws, where applicable.

Unauthorized copying, downloading, reproducing, modifying, republishing, scraping, distributing, selling, or commercially using HotnSour Mart’s product images, descriptions, specifications, or other website content is prohibited without prior written permission.

Using HotnSour Mart’s product images or product information on another website, online store, marketplace, social-media page, advertisement, catalog, application, or other commercial platform without authorization may constitute an infringement of applicable intellectual-property rights.

Where product information or images are supplied by manufacturers, distributors, brands, or other third parties, the applicable rights may belong to those respective parties. HotnSour Mart does not claim ownership of third-party intellectual property that it is authorized to display.

4. How We Use Your Information

We may use collected information to:

• Process and deliver orders
• Confirm purchases and payments
• Provide customer support
• Communicate regarding orders
• Improve our website and services
• Maintain website security
• Prevent fraud or unauthorized activity
• Manage customer accounts
• Improve products and shopping experiences
• Send promotional communications where permitted
• Comply with applicable legal requirements

5. Payment Information

Payments may be processed through third-party payment providers. HotnSour Mart may not directly store complete payment-card information when payment processing is handled by an authorized third-party payment service.

Customers should review the privacy policies of the relevant payment provider before completing a transaction.

6. Cookies and Similar Technologies

HotnSour Mart may use cookies and similar technologies to improve website functionality and user experience.

Cookies may help us:

• Remember preferences
• Maintain shopping-cart information
• Understand website traffic
• Improve website performance
• Analyze user interactions
• Provide relevant website functionality

You may be able to control cookies through your browser settings.

7. Sharing of Information

We do not sell or rent customers’ personal information for monetary gain.

Information may be shared with trusted service providers when reasonably necessary to operate our business, including:

• Payment processors
• Delivery and courier services
• Website hosting providers
• Technology and IT service providers
• Analytics and security providers
• Customer-support services

We may also disclose information where required by law, regulation, legal process, or to protect the rights, safety, security, and property of HotnSour Mart, our customers, or others.

8. Third-Party Websites

Our website may contain links to third-party websites, services, social-media platforms, manufacturers, brands, or other external resources.

HotnSour Mart is not responsible for the privacy practices, content, security, or policies of third-party websites. We recommend reviewing the privacy policy of any external website before providing personal information.

9. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

10. Children’s Privacy

Our website is not intended to knowingly collect personal information directly from children without appropriate parental or legal authorization.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review and take appropriate action.

11. Data Retention

We retain information for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, comply with legal obligations, and protect our legitimate business interests.

12. Your Privacy Rights

Depending on applicable law, you may have rights concerning your personal information, including the ability to:

• Request access to information we hold about you
• Request correction of inaccurate information
• Request deletion where legally applicable
• Withdraw certain communications or marketing preferences
• Ask questions about how your information is processed

Requests may be subject to verification and applicable legal requirements.

13. Changes to This Privacy Policy

HotnSour Mart may update this Privacy Policy from time to time to reflect changes in our services, website practices, legal requirements, or business operations.

Any updated version will be published on this page with a revised Last Updated date.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, don’t hesitate to contact HotnSour Mart.

HotnSour Mart
Email: info@hotnsourmart.com
Phone / WhatsApp: +92 310 4311033
Website: HotnSour Mart

We are committed to handling customer information responsibly and maintaining a safe and trustworthy shopping experience.

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